Ed and Julie—wow, I mean WOW!
Thank you so much for your thoroughness in this matter. Not only did you get our employee’s claim handled, I believe the re-wording of the contract allows for that additional flexibility that will avoid these types of situations in the future, as well.
I am truly impressed by the completeness of the resolution!
You guys rock! Thank you so much! I look forward to sharing the great news with our employee and now also having that piece of mind that a diligent patient won’t be scrutinized for a check up one day early!
This is GREAT!